← W&S ServicesEntry No. 07

Reviews

Reviews.

Book 15 minutesNo contract until it's working.
01

Industry estimate

75% of businesses never reply to online reviews. 89% of buyers prefer the ones who do.

Fifty reviews with thoughtful replies beats two hundred with silence. Every owner knows they should respond. Almost none do because there's no system. We install the system.

Figures above are industry estimates, not W&S client results.

02

What we install

Two weeks. Then yours forever.

  • 01Auto-asks every happy customer for a review.
  • 02Drafts a personal reply. You tap approve.
  • 03Bad reviews trigger an alert and a draft resolution.
  • 04Monthly summary across Google, Yelp, Facebook.
02b

Live demo · the review loop

What it looks like in practice.

Every service runs as a loop — a trigger, an AI step, a short human approval, an outbound action. The trigger and the action are different for reviews. The shape is the same.

LIVE · REVIEWS4.8 ★ · 142 reviews · 100% replied
Google · Acme HVAC of Atlanta+1 NEWRRachel S.2 min ago · Marietta, GA“Showed up on time. Diagnosed in 10 minutes. Saved my Saturday.”/02 DRAFT REPLYThanks Rachel — appreciate you taking the time to write this.Glad we caught it before Sunday. — Acme HVAC/03 PUBLISHED ✓RATING4.6 → 4.8 ★
the review loop · running live
03

The terms

One paragraph of contract.

Engagement
Monthly retainer — recurring
Rate
$300 – $1,500 / month, depending on scope
Setup
Approximately two weeks, in person
Commitment
None until you've seen it work
Cancellation
Cancel any time, no penalty
06

Let's talk

15 minutes. Your inbox on screen. We'll point at the first thing we'd kill. No slides.

Or email Charlie at [email protected]

2 weeks

First meeting to live

$300 – $1.5K

Per month. Cancel anytime.

0

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