For veterinary practices
Client records belong in your practice, not on servers you cannot see.
Most AI tools route what your team types through servers you do not control. Paige is a private AI employee W&S configures around your firm. She drafts scheduling replies, refill and boarding responses, and follow ups around the clock. Client and patient records flow, disclosed in writing before you sign, and a person on your team approves every send.
Why this matters
The data question is real. So is the pile of routine work.
Client and patient records on someone else's servers
Owner contact details, payment histories, and patient records are information your clients expect to stay with you. Consumer AI tools may use what your team types to train their models, and you cannot un-send data to the cloud.
A clean answer when someone asks
A precise, written answer ends the conversation about where client information went. 'A vendor's cloud, we think' does not. Paige comes with a written audit runbook your IT reviewer can verify directly.
The inbox pulls the whole practice backward
Scheduling threads, refill requests, boarding inquiries, post-visit questions. Paige works that pile around the clock, with your team approving anything that goes out.
How it works
Three steps. We set it up in person.
- 01
We map where your client data goes today.
A real person from our firm sits with your team in Atlanta and traces how the routine work moves through your day, and where your client data actually goes across email, storage, and the tools you already pay for.
- 02
We configure Paige around your firm.
We connect Paige to the email and calendar you already use. AI drafting runs through a disclosed provider we name in your engagement, and we show you exactly where your data flows before you sign.
- 03
Paige works the pile. A person approves everything.
Paige works your routine pile around the clock: drafts, summaries, document processing, intake, and follow ups. Nothing goes out without approval from a person on your team, enforced by the system. We manage it monthly, and you never learn new software.
What you get
What working looks like.
A person
approves every outbound action Paige prepares, around the clock.
Every send
is approved by a person on your team. Paige never sends on her own, enforced by the system.
0
new software for you or your team to learn. Paige connects to the tools you already use.
Questions we hear from veterinary practices.
Can it handle the appointment scheduling threads that eat my front desk's morning?
Yes. Scheduling and rescheduling email gets a drafted reply in your practice's voice, ready for your front desk to approve, so they get their morning back and clients get a fast reply instead of waiting on hold.
What about post-visit questions, boarding inquiries, and refill requests?
Post-visit questions that pull the vet back to the inbox get a drafted reply or get routed by rules you set, and boarding inquiries, vaccine reminders, and prescription refill requests get consistent drafts ready for approval instead of piling up.
What if the AI drafts a client the wrong information?
Every draft is approved by your team before it sends, every time. The AI never sends on its own, so a wrong appointment or refill detail is caught before a client sees it. Anything medical or sensitive gets a closer human read, and routine scheduling drafts get a quick approving glance.
Where does my clients' and patients' information live?
AI drafting runs through a disclosed provider we name in your engagement, and we show you exactly where your data flows before you sign. Your data is never used to train anyone's model. Every credential is yours, and the written audit runbook shows your IT reviewer how to verify it.
How long does setup take and do we have to learn new software?
A few weeks from the first meeting to the first live workload, in person, with nothing new for your team to learn because Paige connects to the email you already use. We set Paige up at your practice, learn how you communicate with clients, and turn workloads on one at a time, each passing our quality gate. Pricing is published: setup from $3,000, then a management retainer from $300 per month, month to month, no contract until you have seen it run.
The first workloads are where we start
We turn workloads on one at a time, starting with the back office work Paige handles best. Drafts, summaries, intake, data entry, follow ups. Each one passes our quality gate before it goes live.
See Paige work before you commit to anything.